customer care

 

EACH ITEM IS HANDLED WITH THE UTMOST PRIORITY & CARE SO YOU, OUR VALUED CUSTOMER, CAN WEAR & ENJOY YOUR DESIGNER ITEM AS SOON AS IT ARRIVES AT YOUR DOOR. ALL ITEMS SENT OUT ARE THOROUGHLY INSPECTED TO ENSURE YOU ARE RECEIVING THE HIGHEST QUALITY PRODUCT FROM US. WE KNOW THAT ONCE YOUR ORDER HAS BEEN PLACED YOU WANT TO RECEIVE IT STRAIGHT AWAY. AFTER YOUR ORDER HAS BEEN PROCESSED WE WILL DISPATCH YOUR ITEM WITHIN 1-2 BUSINESS DAYS VIA COURIER (ALLOW FOR DELAYS ON PUBLIC HOLIDAYS & RURAL DELIVERY).

YOU WILL BE NOTIFIED VIA EMAIL WHEN YOUR ORDER HAS BEEN DISPATCHED ALONG WITH A TRACKING NUMBER.  AT ANYTIME YOU NEED TO CONTACT US, PLEASE DO NOT HESITATE TO SEND YOUR INQUIRY TO: INFO@REBE.CO.NZ.